Privacy Policy

1. Overview

EcoJetShop is an independent refurbished printer e-commerce store. This Privacy Policy applies to information collected through the EcoJetShop website, checkout pages, contact forms, account features, and related store communication.

EcoJetShop collects only the information needed to operate the website, process orders, respond to customer inquiries, manage store policies, improve website performance, and maintain a clear shopping experience.

2. Information We Collect

EcoJetShop collects information that customers provide directly and information generated when visitors use the website.

Information provided by customers

• Name and contact details submitted through forms or checkout.
• Email address used for order communication or store inquiries.
• Shipping address used to deliver purchased products within the United States.
• Billing details required for order processing and payment verification.
• Order details such as purchased products, order date, product price, taxes, shipping charges, and order status.
• Messages submitted through the contact page or inquiry forms.

Information collected automatically

• Device type, browser type, operating system, and general usage information.
• Pages visited, products viewed, referral source, and approximate session activity.
• IP address and technical information used for security, analytics, fraud prevention, and website performance.
• Cookie-based information used for website functionality, analytics, cart behavior, and advertising measurement.

3. How We Use Information

EcoJetShop uses collected information for store operation, order fulfillment, customer communication, website improvement, and legal compliance.

• To process and manage customer orders.
• To calculate taxes, shipping charges, and total order cost at checkout.
• To deliver orders within the United States.
• To send order confirmations, order updates, and necessary transaction communication.
• To respond to product questions, order inquiries, return requests, warranty questions, and general store messages.
• To review return requests submitted within 14 days of delivery.
• To manage the 30-day limited seller warranty unless a product page states otherwise.
• To improve website layout, product pages, checkout experience, and store performance.
• To protect the website from fraud, misuse, spam, unauthorized activity, and security issues.

4. Orders, Checkout, and Payment Data

EcoJetShop collects order information required to complete purchases, calculate checkout totals, arrange delivery, and maintain order records.

Payment card information is processed through payment service providers used at checkout. EcoJetShop does not ask customers to send payment card details through email, contact forms, or direct messages.

Taxes and shipping charges are calculated at checkout before order completion. Customers can review product price, shipping charges, tax amount, and total order cost before placing an order.

5. Cookies, Analytics, and Advertising Technologies

EcoJetShop uses cookies and similar technologies to operate the website, maintain cart functionality, understand website performance, measure advertising activity, and improve customer experience.

• Essential cookies support cart, checkout, login, form, and security functions.
• Analytics cookies help understand page visits, product views, and website performance.
• Advertising or measurement cookies help evaluate advertising activity and website traffic from marketing campaigns.
• Preference cookies help remember selected website settings when available.

Visitors can manage cookies through browser settings. Blocking some cookies can affect cart, checkout, form, and website functionality.

6. Information Sharing

EcoJetShop shares customer information only when needed to operate the store, process orders, deliver products, manage payments, maintain security, or comply with legal requirements.

• Payment processors receive payment-related information needed to complete transactions.
• Shipping carriers receive delivery information needed to ship orders within the United States.
• Website hosting, security, analytics, form, and email service providers receive limited information needed to operate the website.
• Legal or regulatory parties receive information when required by applicable law, valid legal process, or fraud prevention needs.

EcoJetShop does not sell customer personal information as a standalone product.

7. Data Retention

EcoJetShop keeps customer information for the time needed to manage orders, refunds, warranty records, accounting obligations, security review, customer communication, and legal compliance.

Contact form messages are retained for store communication records. Order records are retained for business, tax, refund, warranty, and legal documentation.

8. Customer Rights and Choices

Customers can contact EcoJetShop to request review, correction, or deletion of personal information where applicable and legally permitted.

• Request access to information connected to an order or inquiry.
• Request correction of inaccurate contact or shipping information.
• Request deletion of information when retention is not required for order, tax, legal, security, refund, or warranty records.
• Manage browser cookies through browser settings.
• Contact EcoJetShop about privacy questions at info@ecojetshop.com.

9. Data Security

EcoJetShop uses reasonable administrative, technical, and operational safeguards to protect customer information from unauthorized access, misuse, loss, and disclosure.

No website or online transmission method is completely risk-free. Customers should use secure networks, avoid sharing payment information through contact forms, and contact EcoJetShop if they suspect unauthorized activity related to an order.

10. Children’s Privacy

EcoJetShop is intended for customers who can legally make online purchases. The website is not directed toward children, and EcoJetShop does not knowingly collect personal information from children.

11. Third-Party Links

The EcoJetShop website can include links to payment providers, shipping carriers, analytics tools, or other third-party services used to operate the store. Third-party websites follow their own privacy practices.

12. Updates to This Privacy Policy

EcoJetShop updates this Privacy Policy when store operations, legal requirements, website features, or data practices change. The updated policy will be posted on this page with the latest update year.

13. Contact EcoJetShop

For privacy questions, data requests, product inquiries, or order-related questions, contact EcoJetShop using the email below: